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Legal Documentation

Privacy Policy

Last updated: 5 November 2026

1. Who We Are

HotelRevBaBa is a hotel revenue management consultancy operated by Sunil Singh, based in Surat, Gujarat, India.

Our registered postal address is C-1202, Vaidehi Hills, Karadva Road, Dindoli, Surat, Gujarat 394210, India.

If you have questions about this Privacy Policy or how your personal information is handled, you can reach us by email at [email protected] or by telephone at +91 79721 95929.

2. Information We Collect

We collect personal information that you provide directly to us when contacting our consultancy, requesting a free pricing audit, or subscribing to our email communications.

Contact and Consultation Forms: When you fill out an enquiry or audit request form on our website, we ask for your name, email address, phone number, hotel or property name, location, and room count, along with any operational context or notes you choose to share.

Newsletter Subscriptions: When you subscribe to our newsletter or insights feed, we collect your email address.

Technical and Log Data: When you visit our website, our web server and form protection systems automatically log basic technical details. These include your IP address, browser type, operating system, referring URL, time of access, and pages visited. This data is collected to maintain service reliability, prevent automated spam submissions, and troubleshoot server issues.

3. How We Use Your Information

We use the personal information you supply exclusively to provide consultancy services and operate this website. Specific purposes include:

Responding to your direct enquiries, evaluating your property profile, and delivering requested revenue audit or pricing reviews.

Scheduling calls and discussing engagement terms for revenue management consulting.

Sending operational updates or email newsletters where you have explicitly opted in.

Protecting our forms and web services against automated spam, abuse, and security threats.

We do not use your personal information for automated profiling or sell it to third parties.

4. Information Sharing and Third Parties

We do not sell, rent, trade, or distribute your personal details to marketing networks or data brokers.

We share personal information only with trusted service providers necessary to operate our website and communicate with you. These include:

Website hosting infrastructure providers that store site data and process secure web traffic.

Email delivery services used to transmit form notifications and email communications.

Spam protection and security tooling used to verify form submissions.

All service providers process information strictly on our instructions and are bound by confidentiality obligations. We may also disclose information where required by applicable law, court order, or governmental regulation.

5. Cookies and Analytics

Our website uses standard essential technical cookies required for the site to function, maintain session security, and prevent form submission abuse.

We may use basic web server logging to measure visitor numbers, popular pages, and general traffic patterns. These logs record standard HTTP request data without tracking your identity across unrelated third-party websites.

You can configure your browser to refuse or delete cookies. If you disable essential cookies, certain interactive features such as form submissions may not function properly.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with statutory and accounting obligations.

Contact enquiries and audit request details are retained for the duration of our business communication and any subsequent consulting engagement, typically up to 24 months after the last active contact.

Newsletter subscriber addresses are kept until you choose to unsubscribe.

Server access logs and form security tokens are automatically purged or overwritten on a rolling schedule, typically within 30 to 90 days.

7. Your Rights

Depending on your jurisdiction, you have specific rights regarding the personal information we hold about you. These include:

The right to request access to the personal data we hold about you.

The right to request correction of inaccurate, outdated, or incomplete data.

The right to request deletion of your personal details, subject to applicable legal or record-keeping obligations.

The right to withdraw consent for email communications at any time.

To exercise any of these rights, please contact us by writing to [email protected]. We review and respond to all genuine requests within a reasonable timeframe.

8. Data Security

We implement appropriate administrative and technical safeguards to protect your personal details against unauthorized access, alteration, disclosure, or accidental destruction.

Web traffic between your browser and our website is encrypted using standard Transport Layer Security (TLS/HTTPS). Form submissions pass through honeypot and verification safeguards to reduce exposure to automated abuse.

While we take standard measures to secure personal data, no internet transmission or electronic storage method can guarantee complete security.

9. Children's Privacy

Our consultancy and website are directed strictly at adults, hotel owners, general managers, and hospitality industry professionals.

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have received personal data from a child, we will promptly delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our consulting practices, technology, or applicable legal requirements.

When revisions occur, the updated policy will be published on this page with a revised 'Last updated' date. We encourage you to review this page periodically.

11. Contact Information

For questions, clarification, or requests regarding this Privacy Policy, please contact:

Sunil Singh, HotelRevBaBa

Address: C-1202, Vaidehi Hills, Karadva Road, Dindoli, Surat, Gujarat 394210, India

Email: [email protected]

Phone: +91 79721 95929